12 Dec Why Choose A Small Local Company?
We all use huge companies on an almost daily basis; Sainsbury’s, Homebase and Apple are just a few examples. Building upon their own strengths over decades of history (Sainsbury’s is well over a hundred years old), they’ve built business empires with staggering numbers of employees and bases across the globe, making them seem an obvious choice in many situations. But sometimes size isn’t everything! As a small local company, choosing RTE Fabrications has distinct advantages. Here are just a few:
Although it’s true we’re more modest in scale, our smaller structure often works to our advantage. We don’t have loosely connected departments, official gatekeepers or overly protective personal assistants. Important information can be communicated with a single phone call, which is picked up by exactly the person who needs to know it. This direct communication means we bypass the red tape and ultimately get things done faster, meaning minimal waiting time for you. This especially pays off during bespoke projects: our straightforward communication style means that you can just tell us what you want, we’ll briefly confer if we need to and then we’ll get straight back to you on how we can do it, making sure that we don’t keep you waiting for a second longer than we have to. Similarly, any problems are dealt with quickly and efficiently, not bounced round multiple departments all playing the blame game.
Increased Flexibility and Adaptability
Speaking of bespoke projects, small companies like us are by far the best choice to deliver personalised services. Our size means that our chain of command is centralised: we don’t have overarching corporate directives from distant central offices, or long-established ways of doing things. There’s never ‘this is what we’ve always done’, only ‘what we can do for you’. We don’t have to float ideas up the ladder, waiting for multiple levels of approval – we decide what we’re going to do, and then we simply do it. If we foresee an obstacle or problem, our experts will discuss it with you immediately, so we directly can work with you to find a swift solution.
Reliable Reputation and Solid Expertise
As a smaller business, we live on our reputation. This means we can’t afford to have unhappy customers! Individual complaints against national or multinational companies often have minimal impact on their profits, with only large-scale scandals making noticeable dents. But for us, every single customer matters, no matter what the job entails. We care about what you think, and what’s more, it’s in our interests to keep you happy. We complete each job to the highest level of customer satisfaction, so you know you can trust the reviews we get.
We don’t recruit our employees in bulk – what matters to us is knowledge and expertise, not raw manpower. This is true of most small businesses; every one of their employees knows the business inside out, because in every case they can’t afford not to. Poor training means lost time, and lost time means lost money! But that’s what it means for us – what does it mean for you? Basically, it means that that the employees you meet face-to-face will be undisputed experts in their field, once again ensuring a quality standard of work completed with the highest levels of efficiency and safety. You are at the centre of everything we do, and our workers are trained to remember that from day one on the job.
These are just a few of the main reasons to choose a small trader over a larger company. If you have a bespoke idea of your own, you can call us on 01254 873002 or email us on email@example.com, and we’ll be only too happy to discuss it with you!